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This Business News Story Was Uncovered By Us From: https://blog.eonetwork.org/2019/06/ive-learned-20-years-eo-member/

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In 1988, Randy Nelson was one of the founding members of the Raleigh-Durham chapter of EO. He remained a member for nearly 20 years and recently transitioned to an EO Strategic Partner (SAP) in 2018. Randy is a graduate of EO Birthing of Giants (now known as EO Entrepreneurial Masters Program) and EO/London Business School program. 

Randy has helped many EO members with his transformational and thought-provoking ideas. We recently asked him to pass on his greatest lessons after two decades of peer sharing and executive learning with EO. Here’s what he shared.    

When I am asked what my greatest lessons learned have been over my 20-year EO career, I always respond with the same answer:

Listen with the intent to understand, not reply (thanks, Stephen Covey!)
Have self-confidence and self-awareness

For many years, I did exactly the opposite of number 1 above—I listened with the intent to reply, not understand. I listened with the intent to vigorously defend my position because I thought it was a strength to prove how prepared I was! I thought I was supposed to have all the answers so, when questioned, I got defensive. I dug in. There was no ill-intent, I just thought that was what I was supposed to be doing—proving to my employees that I knew what I was doing. I certainly did not want to look unprepared or to show any signs of weakness in front of them.

When I learned my nickname around the office was “The Iceman,”—named for the chill that followed me into a room—it was a career-defining moment that forced me to look in the mirror. I made a decision to change.

I needed to listen with the intent to understand, not reply. I needed to learn to ask the right questions—not to have all the right answers. I needed to … Read More

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