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Written by Larry Prince, CEO of PrinceLeadershipTM. A version of this article originally appeared in New Jersey Business magazine.
The COVID-19 crisis is testing our leadership mettle in ways we have never experienced. We’re pressed to confront harsh business realities—how to keep the doors open, how to pay the bills, how to address staffing issues. But most importantly, how to make tough business decisions tempered with compassion for our people.
So, let’s take a look at key considerations when leading our business with our head and leading our people with our heart.
Our People
The journey forward begins by recognizing that our employees are our lifeline.
Offer them the rationale for our decisions. Remain transparent about our plans for the company amd solicit their input and feedback, ensuring they’re clear about their expectations. These actions may mean the difference between failure and survival—and between losing our most talented people or having them stay on board.
Observe how people are reacting to the crisis. Reactions may fall anywhere on a continuum from anger to frustration, to anxiety to acceptance, to hopefulness.
If you have communicated your intentions and had a clear dialog with them, in the best-case scenario, they’ll react by remaining engaged and possibly even inspired by the strength of your leadership and the care you display.
Like you, employees have financial obligations and families to care for, during both the best of times and the worst of times. They face the same uncertainties as you do.
At the same time as you make the decisions that will affect both the short term and long term health of your company, you need to stop and consider your own emotional health, as we… Read More
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