This Business News Story Was Uncovered By Us From: https://blog.eonetwork.org/2020/07/the-problem-with-yes/
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Contributed by Steve Herz, a talent agent for broadcast journalists. His new book is Don’t Take Yes For an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results was released in June 2020 (Harper Business).
1. What do you mean when you say we shouldn’t take “yes” for an answer?
In the book, I lay out my argument that three factors over the past 30 years have created an artificial sense of excellence and created an echo chamber of “yes” for many of us—the participation trophy, grade inflation and the lack of firings by businesses, in lieu of euphemisms like downsizings and reorgs.
So the person on the wrong end doesn’t even know they could have done something better. And without that signaling, we get stuck in what I call the vortex of mediocrity.
There is no way to improve because we don’t even know there is something to improve upon.
2. Why did you write this book?
Four years ago, I decided to take what I had learned as a talent agent, coaching on-air talent, and apply it to businesspeople and organizations that had nothing to do with media (bankers, doctors, lawyers, etc).
At a speech on 8 March 2017, someone in the audience on International Women’s Day at Bank Leumi, asked me if she could buy two copies of my book. I sadly told her that I didn’t have a book and she said, matter of factly, “you should write one.”
Ultimately, I wrote it because when she asked me that question I decided I had something to say that was unique and helpful—and hopefully people… Read More
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