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Hybrid employees don’t hate the office — they hate commuting to it, surveys show, since commuting can take over an hour per day and cost several thousand dollars per year. Peer-reviewed studies find clear associations between longer commuting times and lower job satisfaction, increased stress, and poorer mental health.
Given that data, when I consult for organizations on determining hybrid employee work arrangements, a primary consideration involves minimizing staff commuting time. That means using data-driven methods to determine what endeavors offer the best return-on-investment for in-office work to make them worth the commute. Then, we develop a communication strategy to convey the value of these face-to-face tasks to hybrid employees, to get their buy-in on coming to the office for high-impact work pursuits. In turn, we convey a commitment to minimizing their time spent in traffic by bunching as many activities requiring face-to-face presence together as possible. Doing so helps improve hybrid employee retention, engagement, and morale while reducing burnout.
What kind of work should hybrid employees do at the office?
The large majority of hybrid employee time is spent on individual tasks, such as focused work, asynchronous communication and collaboration, and videoconference meetings, which are most productively done at home. There’s absolutely no need for employees to come to the office for such activities. Still, the office remains a key driver of value for high-impact, lower-duration activities that benefit from face-to-face interactions.
1. Intense collaboration
Intense collaboration involves teams coming together in person to solve problems, make decisions, align strategy, develop plans, and build consensus around implementing ideas they brainstormed remotely and asynchronously. Face-to-face interactions empower team members to observe each other’s body language, picking up on subtle cues like facial expressi… Read More
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