How I Run My Million Dollar eBay Business

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what’s got YouTube Mike here again this time I wanted to do another eBay video for you guys I just wanted to give you guys an inside out what I do day to day just to give you an idea of what it’s like to be a guy who hustles on eBay like I said I’ve been doing this for a long time made over a million dollars on it so I just want to give you insight so this is on my office it’s a complete mess as you can see but first thing I do is of course I hop onto my computer and I answer emails that’s what I do first off the bat it’s about nine o’clock right now I answer emails I make sure that people who want refunds they get the refunds if there’s any issues or problems with the items I sent if they’re broken or it’s missing in the mail I make sure that I handle that first I make sure that I take care of my customers so if the reason why is it if you guys are trying to fight for every dollar and you guys are trying to you know think everyone’s trying to scam you or something like that you’ll make it back through time so if you’re trying to do business for a very very long time it’s very important that you do you know have customer service fix things that are broken fix things that you miss sent do those types of situations because you might lose out a little bit of money in the beginning or you know in that transaction but you’ll get it back with the customers that you you know that will repurchase or you know have good feedback so be it good be a good business person and you know help people out in those situations so I go on my iMac and I answer all the eBay questions that I have I look at my orders let’s see I go to my eBay I see my orders and I have like hundreds of orders to do right now and let’s see how many questions I got I got 30 dB messages and then I checked emails as well for some of my wholesale clients that you know want to purchase a lot from me I go to those people as well so pretty much in the very beginning of the day I have about maybe an hour an hour and a half of just communication with people emails even messages and I just make sure everything is answered as quickly as possible so I’m gonna get hop to it and I’ll I’ll bring you back on the next stage of what I do all right guys I’m in stage two now it’s about 10:30 like I said but hour-and-a-half granted I watched a lot of ESPN I watched a lot of YouTube videos and avert my attention would’ve been a little bit quicker but my daily stance as a I you know look at the ESPN basketball what’s going on and I watch highlight videos because I don’t have cable so I just majority watch stuff so anyway I’m in my shipping station right now so you can see all the little boxes here here here here here here that’s all my um you know bubble wrap envelopes that I by majority wise I use these I use a four by eight and a six by ten bubble wrap I don’t I use the paper ones because I think they offer a little bit more protection versus the polybag ones anyway so I have a stamps.com this is what I use to pack everything so I have it snaps calm is free if you have a ebay account I think anyway I import everything from eBay to stamp sets stamps.com and then it populates everything that I need to ship through eBay so right here I’m importing all my orders from eBay so everything that I have to ship goes goes to stamps comm and it’s a lot quicker because like I said it’s the only way until eBay has a way to use a zebra printer a thermal printer I’ll stick to stamps complex it doesn’t cost me anything and I just found that using stamps calm it really cut importing time in half of doing my duty my packages shipping my packages next phase after I populate the list is that I go on my phone I go on my iPhone right here if it recognizes my face recognize my face iPhone and then I open I opened the eBay app okay and then come on work for me work for me though well this is populating it tells me how many orders I need to pick up and when it populates hopefully so tells me what I need to pick up and this is when I get a tub and I go to the back of my warehouse so here is populated I go to my back of my warehouse and then I pick up all the items all at once let me go and take you to the back kind of show you it’s a little dark but so I get a little mailing tub right here okay it’s dark but it’s not as dark but there you go so I have tubs and tubs and tubs of stuff like all organized and I go with my nifty phone just scroll to the bottom so and then I look at what stuff that I have to pick up pick up a thermostat and then I drop it in the tub so that is step 3 so let me when I get everything collected I’ll go to step 4 all right got my packages as you can see some of them the little tub little filled up right right quick um and now I put them in envelopes and I put a sticker on them so this is gonna take a while maybe depending on how my attention is averted from youtube I also will have packages that come in for you know my math my distributors so usually right now doesn’t work alone I usually go ahead and order it’s 10:50 I’d order like some ubereats or something like that just a majority of times if I step out they’ll come i’ll miss a shipment and then it just wrecks everything up so you know for five bucks i’ll go ahead and order out and then and have them delivered to me because I usually go if I would go out if I didn’t have any pending orders you know coming in or something like that so I’m anticipating somebody come in so this is a where order of REITs so yeah I’m gonna go ahead and pack some stuff and be right back all right guy this lunchtime shut off cheek Pat yes I do play that game that’s tricky oh I’m gonna start honestly I’m gonna start those freaking twitch channel meat-eating I want to get into that you know I think it’s easier you just eat eat in front of people on YouTube shoot I do that shoutout to Dos Equis I don’t encourage making out a job but I’m my own boss I can do whatever I want follow check this out oh my god I’m gonna see what it’s like I’m gonna do the the Korean eating thing in front of you you ever see those guys I’m like I like Instagram and YouTube I’m gonna let me switch that alright got my rig set up let’s let’s try this out this eating Fame is this what they do I don’t know how they I don’t know I don’t know what they do how do they make how is this so entertaining you have people who eat in front of you that I have no idea oh yeah pull heart I didn’t have to chew really loud – let me get some of that link hot link mmm lunchtime after I eat I usually um I usually play like clash Royale for like 5-10 minutes somebody that you know I 213 sick 11:40 all right cover the nonsense we’ll be back to doing business stuff well this is the end of the day and I have to drop off orders so we’re taking in my truck truck is filled up and ready to go out you guys can see yeah it’s a little bit over about let’s say about 300 or so orders that I fulfilled today it’s really busy busy week is the weekend I’m not open I’m not open the weekend so my orders pile up and that’s why I ordered a bigger truck if that was my regular Tacoma it would be like pouring out so with this bigger this bigger higher bed I can just throw a lot more in and that gives you guys an example of a day in the life of what I do how I ship out and know what process I do every single day so I’m just a filling shipping out orders and these just give you some insights so hopefully you can engage your structure on how I do mine and how you set your business in order in order to fulfill a lot of stuff that I do so anyway guys please like and please subscribe for future videos and you know here’s to another ebay video business video and take care good bye