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Contributed by Gino Wickman, a recent EO 360 podcast guest and the author of Traction and The EOS Life, as well as the creator of EOS (the Entrepreneurial Operating System), which more than 140,000 entrepreneurs use to run their companies. He also created The 10 Disciplines for Managing and Maximizing Your Energy. His other recent posts for EO include 7 Signs of a Weak Leadership Team and 10 Steps to Living Your Optimal Life.
In the last seven days, I’ve had two different sessions involving the issue of a manager blaming some other force for the bad news that they had to deliver to their direct reports.
I was reminded of the countless times I’ve seen this management mistake in over 2,000 full-day sessions with leadership teams.
This is the sign of a weak manager or leader.
The dialogue with the direct report goes something like this:
“The leadership team decided …”“My boss wants me to tell you …”“I’m sorry to tell you this, but EOS teaches that we should …”
As John Ortberg says, “Leadership is the art of disappointing people at a rate they can stand.”
In these two recent sessions in which I observed this, in the first situation, the manager blamed the leadership team for the bad news they had to deliver to their direct reports, and, in the second situation, the manager blamed EOS (the Entrepreneurial Operating System) for the bad news that they needed to deliver to their direct reports.
Another common situation is where the manager blames someone else for having to fire their direct report.
When a manager blames others for the tough decisions or news that they have to deliver to their direct report(s), they give their power away, they lose the respect of their people, and it creates resentment, lack of trust and organizational dysfunction.
You have to learn to take the bullet. Your verbiage must be “I s… Read More
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