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By Dr. Carrie Santos, CEO of Entrepreneurs’ Organization
2017 feels like a very long time ago. The world has changed significantly. A global pandemic. A brutal war. A stressful squeeze on global supply chains. A surge in extreme weather disasters. The rise of ‘fake news’. It is a time that has tested many of us.
Yet, as I mark five years leading the Entrepreneurs’ Organization (EO) as its CEO, it’s a good time to reflect on five key insights gained from such a remarkable community of business founders. These are lessons I have learned, thanks to all of you.
EO’s members are builders, founders, owners and leaders in their own right. Each possesses the unique traits of entrepreneurship. When I took over as CEO, I quickly realized the challenges ahead: how to best serve, unite and lead other leaders. Which of my experiences could have the greatest impact on an already successful group of people? How can I help them grow as individuals, and help us grow as a community?
I have learned so much from EO in these last five years. Let me share five of my takeaways, gained by learning together with such extraordinary people. Some might be helpful for you, too.
1. Actively listen to find the gold
Learning is a full-time job: 24/7, 365 days a year. We must always be primed to learn, because we never know where or when someone might share something we didn’t know we needed to hear.
At EO, we are lucky to have such a wide range of experience and expertise across our membership that the moments of real insight are everywhere. We are offered in conversation with each other what I describe as little golden nuggets of wisdom. But we need to be present and listen, or we will miss them. In the moment, on the job, experiential learning can happen, so long as we are always open to insight. It can be how to handle a customer complaint, how to stay calm when your teenager is exasperating, or how to deal wi… Read More
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