This Business News Story Was Uncovered By Us From: https://blog.eonetwork.org/2019/12/a-simple-conversation-can-improve-employee-performance/
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Connecting and helping others is a critical step in growing as leaders, entrepreneurs and people. Investing in your employees also happens to be a great way to invest in your business. Bob Dusin, a partner of the leadership development organization HPWP Group, shares what happens when managers focus on coaching, rather than punishing.
Several years ago, I owned a concrete paving company. At the end of some workdays, one of my foremen would return to our yard with dirty tools and equipment just tossed in the back of his truck. I mentioned something about it, and the foreman stopped doing it … for two weeks. Then, he was right back at it.
It was time to have a conversation.
When I sat down with the foreman, I highlighted two concerns: First, when concrete dries, it’s almost impossible to remove from tools. Second, equipment that isn’t secured in the truck could pose a safety hazard on the highway.
Then, I asked for his perspective: He said he was in a hurry and just didn’t take the time. He committed to stopping work 10 minutes earlier each day in order to take care of the issue, and I told him I looked forward to seeing him return to his high-performance level.
The best part of the story? That’s the end. It wouldn’t make good television—no drama, tantrums or ultimatums—but it’s great for business.
Forget about performance improvement plans
Not all problems are as easily solved (or as easily avoided) as tools covered in concrete, and business leaders might watch as an employee’s performance plummets over the course of a few months without really knowing why or what to do.
All too often, the solution is a performance improvement plan (PIP) that comes with an unspoken message: Shape up or ship out. But perfo… Read More
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